Avoid this Category!

No situation warrants a negative or rude attitude directed at the crew members. These individuals
work extremely hard and simply follow the rules given to them by the cruise line. If you have a
genuine problem with anything on board, don’t take it out on your waiter, bartender or receptionist.
Speak directly with a senior officer who has the ability to solve your problem.

You must now be asking, “How does knowing all of this actually help me?” Here’s the answer.
Being aware of how crew members react towards passengers provides the perfect opportunity for
anyone with a little common sense to use this information in their favor.

Just as a “problem guest” makes an impression on crew members living in an environment of
constant routine, so do the passengers that climb into the complete opposite, and much smaller,
category. I am now referring to the “favorite guest”.

Unfortunately these days, a simple smile and “thank you” does not get you into this exclusive and
highly rewarding category. There are nice people all over the ship - normal, every day folks that
are polite and kind, but who don’t make any impression on the crew. Although it is quite easy for
people to fall into the category of “problem guest”, it is not so easy for people to move into the more
positive category of “favorite guest”.

The sad truth is that being nasty stands out. Being normally polite and decent does not. But here’s
your chance to change the pattern, because overly polite and friendly people do get noticed.
Crew members absolutely love passengers who treat them respectfully. By simply using terms
such as “Thank you very much (insert name)” and asking questions about their home countries and
families, you can find yourself being viewed in the most favorable light by crew members.

Differentiate yourself in a positive way from the other passengers and you shall be rewarded. Imagine the possibilities if you are able to make a positive impression on several crew members!

If you would like information about cruises or land vacations, please contact us.